Dragonfly SurprisesHelp Center
Frequently Asked Questions
Everything you need to know before your Dragonfly experience.
What amenities are included in my stay?+
Amenities vary by room type but may include free Wi-Fi, breakfast, access to the pool and gym, and more.
What types of accommodations do you offer?+
We offer a variety of accommodations, including standard rooms, suites, and luxury options.
What payment methods do you accept?+
We accept major credit cards, UPI, and bank transfers.
Are there any additional fees?+
Additional fees may apply, such as resort fees, taxes, and fees for extra services.
How do I modify or cancel my booking?+
You can modify or cancel your booking by contacting us at least 48 hours before your scheduled date. Cancellation fees may apply.
Is there parking available?+
Yes, we offer complimentary parking for all guests.
Can I customize my experience?+
Absolutely! All our packages can be customized with add-ons like balloons, bubble machines, rose bouquets, and more.
What is the dress code for dining?+
Smart casual is recommended. For romantic dining experiences, dress to impress!
Do you cater to dietary restrictions?+
Yes, our chefs can accommodate vegetarian, vegan, gluten-free, and other dietary requirements. Please inform us in advance.
How far in advance should I book?+
We recommend booking at least 7 days in advance to ensure availability, especially for weekends and holidays.
Still have questions?
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