Cancellation Policy
We understand that plans change. Our cancellation policy is designed to be fair while protecting our ability to deliver exceptional experiences.
Cancellation Timeline
- 48+ hours before: Full refund, no questions asked.
- 24-48 hours before: 50% refund or full credit towards a future booking.
- Less than 24 hours: No refund, but rescheduling may be possible based on availability.
Group Packages
Group bookings (10+ guests) require 7 days notice for cancellation. A 25% non-refundable deposit applies.
To cancel or modify your booking, please contact us at +91 9930216903 or email hello@dragonflysurprises.in.